Serving Customers First with Our Certified Connectivity Experts
At AT&T our mission is clear: Connecting People to Greater Possibility. This goes for both our customers and our employees. For both our Retail and Field Sales teams, the path …
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From Telecom to Tech: How AT&T IDC is Shaping the Future
AT&T’s India Development Centers (IDC) plays a pivotal role in AT&T’s connectivity strategy, and no one is better suited to speak to that importance more than Santosh Bijur, Vice President …
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Staying Connected through Disaster
When disasters strike, communication becomes more critical than ever before. From first responders who need to stay connected to do their jobs to everyday people making sure their loved ones …
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Taking a Ride with the Prestenbergs
As a member of our Field Operations Team, ride days are nothing new to Troy Prestenberg, Director – Technology, Field Transformation. What made this one special is that he shared …
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Building a Legacy in the Field
From team members to customers, millions of people have deep connections to AT&T. For Premises Technician Kyson Cook, those connections go back to his grandfather, who helped lay the foundation …
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Continuing to Serve as an AT&T Technician
Life in the military is one of discipline. Roles, attire, behavior, and order of command are clearly defined and set in tradition. Civilian life can seem very unstructured by comparison …
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Preparing Today for What Could Happen Tomorrow
If you could see what might happen in the future, would you want to? If you found the genie in the bottle, do you have your three wishes ready? Unless …
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What it Means to be a Connectivity Expert
At AT&T, we put the power of career development directly into the hands of our frontline team with our Connectivity Expert certification.
Connecting people to greater possibility is our mission, …
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Move Faster. Win as One: Connecting as a Team with Connor
#LifeAtATT doesn’t always start with your first day on the job. For some, like Connor, it started at an early age.
“My grandfather worked for AT&T and joined through their …
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Advice for Starting a New Career
The first day at a new job is like the first day of school. It can be exciting, but it can also be a little intimidating. It’s perfectly natural feeling …
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Shaping My Career Through Mentorship Part 2
A few years ago, I shared the beginnings of my #LifeAtATT and how mentorship has had a profound impact on my career here. I have now officially been with AT&T …
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Connecting Through the Storm with Our Award Winning Response Team
Each year AT&T recognizes an elite group of employees who went above and beyond to deliver outstanding service, not just on the job but also in their communities. Introduced in …
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A Formula for Success: Advice from Our Business Sales Executives
On the surface, we all know what it takes for a positive customer service experience: an effective solution to a problem, presented in an easy and efficient way. It seems …
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For Our Sales Executives, Connecting is Key
AT&T Sales Executives, Olga Bardales and Thomas Demitrius strive to provide the best experience for their customers – putting them first in every interaction. Each business customer brings their own …
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Shaping the Financial Leaders of Tomorrow from Intern to Full-Time
Stephen Miller always had a passion for numbers. After working operations roles in the hospitality and transportation industries, he got a chance to pivot his career during the global pandemic. …
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A Smile is Universal: How My Role Took Me Around the Globe
Twenty-five years ago, when I was promoted from a Sales & Service Representative to a Performance Coach, my manager at the time said I was going places. I had no …
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Embracing the Possibilities of a Retail Career at AT&T
One morning, seven years ago, I woke up thinking, “Will I regret having never left my small town? There is more out there for me.” At 20 years old, …
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How I Found My Calling with AT&T
Over the past decade, I have had the privilege of building a fulfilling career at AT&T, starting as a Premise Technician in Fort Worth, Texas. The experiences, challenges, and opportunities …
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AT&T Interns Discuss Their Summer Experience
Our EDGE internship gives college undergraduates the opportunity to Experience, Develop, Grow, and Explore career opportunities. Covering a variety of fields, this program is the perfect opportunity to get a …
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A Golden Career – 50 Years with AT&T
When we say we bleed the AT&T blue, that’s one thing. But, when one of us has done so for half a century, that’s another level. For Paul Turner, it’s …
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Starting a New Career with Our Accounting Development Program
You might not think a degree in journalism will lead you to a career in accounting, but that’s exactly what happened for Melinda Barnes. “I thought I wanted to be …
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Active Reservists Balance AT&T & Their Military Duties
Supporting our military community means more than providing opportunities for service men and women transitioning into civilian careers. Our support extends to active military members and also those in the …
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Creating Connection, One Dog at a Time
Compared to the general population, first responders experience higher rates of depression, PTSD, burnout, anxiety, and other mental health issues. Therapy dogs have been well documented in literature to provide …
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Connecting to Something Greater: Our FirstNet Peer Support Team
Prior to starting at AT&T, I spent over 20 years as a K-12 teacher and principal. The attractions to this work, for me, were the opportunities to have meaningful relationships …
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Serving Those Who Serve Our Nation: Our Military Support Team
For those actively serving in the military, deployment orders can come at any time. Service men and women pause their daily lives, leaving behind their families, their friends, and their …
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Why I returned as a Technician with AT&T
Javion Melvin is an Installation Technician on his second stint with AT&T. Over a year into his return to #LifeAtATT, we spoke with him about what inspired him to come …
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Building My Career in the Field
Although this story is about me, so much of my story began with women before me. They made tough choices and worked long days and nights. They have proved that …
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Starting a Career as an AT&T Technician
Just over five months into her technician career, Bonnie Hines is already enjoying the freedom and responsibility the position offers. As a Wire Technician, she is in our customers’ homes …
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Driving Success Through Mentorship
When a Call Center Representative hits the sales floor for the first time, it can seem a bit intimidating. After weeks of training, feeling like they’re prepared, once they take …
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Building a Career in Sales: Women Leaders Share their Stories
When it comes to building a career in sales, there’s no place like AT&T. Meaningful performance incentives, incredible benefits, and countless growth opportunities are waiting.
But don’t take our word …
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Grow Your Career in Our Retail Stores
When Brittany Geyer began her #LifeAtATT in 2008, she had two requirements: growth opportunities and good benefits. Both were in abundance at one of our retail stores in State College, …
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When Disaster Strikes, AT&T Veterans Return to Duty
Members of the AT&T Veterans employee group put boots on the ground during our Hurricane Ian disaster relief efforts.
SERVING THOSE WHO HAVE SERVED
In 1983, the AT&T Veterans …
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Why I Changed Career Paths
I had always wanted to work for AT&T. I was obsessed with its vibrant and unique history, especially with its founder being the inventor of the telephone! A few years …
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Working in the Field: It’s Not Just a “Guy Thing”
Meet Kellie Henson
Area Manager – Field Services Gardena, California
When Kellie decided to accept a summer internship at AT&T the year before she graduated, she had no idea …
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Finding New Opportunities in Central Europe
Moving isn’t always easy, let alone from one country to another. But for Greg Chatterton, moving from the UK to Slovakia was a fresh change full of new opportunities.
Calcutta …
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Taking my Hobby and My Career on the Road
Let’s start from the beginning. I got into photography way back in 1985, capturing wildlife and nature. About four years later, I joined the United States Air Force. My primary …
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A Look at Our Design Team
Small Team, Big Picture
Our design team comes from all walks of life. Their backgrounds are as varied as their everyday tasks. With hundreds of UX designers across AT&T, …
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From Veteran to Technician to Tech Career
Sense of Duty
In 2001, Guy Thomas was enrolled at the University of New Orleans. While studying for a Business degree, September 11th happened, and he heard his call …
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Transform how Students Learn as a Member of Our Education Sales Team
Schools, universities, and educators are searching for solutions to provide students with a reliable, connected learning environment. In the education space, this has been a known challenge, put front-and-center during …
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Women Leaders are Defining Their Careers in Network Field Operations
“Moving on to AT&T Field Operations has been empowering, to say the least.”
We often like to say starting here opens up doors to unlimited opportunities, and Tiffany Loftin certainly …
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AT&T Technicians Get Creative After Landslide takes Cable
AT&T Field Technicians Eric Nelsen and Michael Morasca arrived at the scene of what felt like an apocalyptic movie.
The setting was California’s famous State Highway 1 running along the …
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Limitless – The Potential of a Business Sales Career
JK Anderson is a numbers guy. As a Mid-Market Business Sales Executive at AT&T, he has access to an expansive customer database that tells the story of what his customers …
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Fiber Sales – You Sell More, You Make More
“It doesn’t matter where we are or what we are doing, it’s our job to help our customer.”
This perspective comes straight from successful Fiber Sales Executive, Jamie Abernathy. When …
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AT&T Employees Serve Customers First
Our people can accomplish so much thanks to our customers. It’s why AT&T employees are always looking for creative ways they can bring smarter, faster service no matter the situation: …
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Understanding our Customer’s Needs
When he noticed most of his store’s lunchtime customers left empty-handed, Alfredo Morales knew he and his team needed to do something.
“They were businesspeople on their lunch breaks,” …
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AT&T retail employees have more flexibility with their schedules
What if selecting your work schedule was as easy as pulling out your phone? That’s what our retail employees are doing thanks to Your24, a phone application that enables them …
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How Innovation Transforms UX
The technology we use is changing every day. And Brandon Melchior is at the center of it all in our Experience Design Studio. Learn how his team is working hard …
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Leading By Example: AT&T Technicians Jump Into Action at Site of Car Accidents
At AT&T we are regularly inspired by not only the work, but the character, of our employees. One of the best examples of this bravery, compassion and quick thinking in …
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Work Life Balance is Important to this Traveling Musician
Our employees can make time for what matters most
We know your responsibilities don’t end when you head home for the day. We pride ourselves on giving people the chance …
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From Homeless to Store Manager
Would you hire this man?
Rock bottom. We all know the expression. Few of us can say we’ve actually been there.
For AT&T store manager George Robey, rock bottom came …
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