Embracing the Possibilities of a Retail Career at AT&T

One morning, seven years ago, I woke up thinking, “Will I regret having never left my small town? There is more out there for me.” At 20 years old, I told my mom that I was going to apply to AT&T in the city, 25 minutes away from home. I just knew that my life would change if I got the job, and I was right!

In 2016, I drove to San Antonio for my training courses with literally $100 to my name. I woke up earlier than normal, excited to start my career at AT&T. When I entered the building for the first time, I remembered how thankful I was for this opportunity.

My life was never “bad.” I have two amazing parents, a hard-working dad and a tough loving mom, who provided the best they could for me and my siblings. We didn’t always get what we wanted, but we always had what we needed. My oldest sister taught me that even when life kicks you down, you always will have a reason to get back up. My only brother, who is the second oldest, made sure I had my head straight, holding me accountable at a young age. He pretty much had my mom’s back when it came to educating me and making sure I was a good kid. My other sister, the youngest of the girls, but still older than me, is my rock. She is the one who argues with me the most but is there for me no matter what. Man, just typing about her I get emotional. She really has been there for me in the times I needed her most. I really love my family and it’s because of their love that I am where I am.

I started working in Stephenville, Texas. At the time, I had no idea how to sell but my brain was a sponge! I listened and learned from everyone I could, nonstop. After I was finally done with shadowing and got the opportunity to sell on my own, I was so ready! At least I thought so. A week later, my manager suggested that I do a little more training and job shadowing. I remember feeling down because I felt like I failed my family. However, my manager assured me that he had faith in me and that this would only help me. He was so right.

I was a Retail Sales Consultant under him for five and a half years. I was comfortable where I was and didn’t see the urgency to move up. My manager hated the word “comfortable.” He always knew that I was meant to be more, even a manager of my own store. When the day came that I finally went to his office to say I was ready for the next step, he wasn’t surprised. He literally got out of his chair and said, “Okay then, let’s get to work Jandro.”  He knew I was ready. It was his encouragement and belief in me that I knew I was ready too.

Today, I am an Assistant Manager in West Irving, Texas. I’ve learned so much along the way and I continue to learn, knowing the possibilities are endless. If it wasn’t for the support of my family and my managers, I wouldn’t have made it as far as I have in my career. I am blessed and grateful for everything in my life. I show my gratitude by working hard and helping others along the way. My next goal… Store Manager; I just know one day I will get there!