More people than ever are relying on our network to work, stay in touch with families and stream their favorite movies and games. That means our network needs to keep going strong, and your voice can play a pivotal role in keeping communities Connected Together.

There’s no hiding it: 2020 put job hunting in a strange place. Our call center recruiters are quickly picking up what has been working best as they meet with future talent. We asked what tips they have for job hunters who are navigating the new normal and preparing for everything virtual: interviews, introductions and job offers.

Mauricio Menendez

How do you get ready for a phone interview?

mauricio“Learn about company culture, do your research and ensure you have a good understanding of what the role expects from you. Ask your recruiter the name of the Hiring Manager who will be interviewing you so you can address them by name. Although you can’t be seen, smile! Before the interview, make sure you’re in a location with good reception, have your phone fully charged and keep your resume in hand.”

Russell Hofmeister

What are the best questions you can ask the hiring manager to really understand the role?

russell“These are some of my favorites: What is the key to succeeding in this role? What should I expect to accomplish in my first 30/60/90 days on the job? How does this job specifically fit into the business and support key initiatives? How do I? What are the prospects for growth?”

Melvin Mason

What are your tips for doing video interviews (live or recorded)?

melvin“Prep in the mirror before the interview so you can get comfortable. Keeping your webcam at eye level will help you maintain eye contact with the interviewer. Dress appropriately – professionally or casually. Make sure the lighting is in front of you so the interviewer can clearly see your face. Finally, remove any distractions and keep the space behind you clear of paintings or messy items.”

Maria Pereira

What are tips that you would provide to job seekers during this time?

maria“COVID-19 has changed everything for everyone. Learn to network online and stay Connected Together. If possible, take some time to boost your skills at this time to make yourself more marketable.”

Our call center employees are playing an important role in the health and safety of our communities while enjoying great benefits and a culture they can be proud of. Ready to join the team?

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